How we work
1. YOUR IDEAS
The first step toward your new garden building is to Tell Us About Your Project using our online contact form. We will then request some photos of your garden before contacting you to learn more about your space and what it is you are looking for. We then discuss your ideas, give you relevant advice and try to understand your budget, taste and expectations.
No two clients are the same and we want to capture your uniqueness in our work. In most cases we briefly visit you to measure your garden and check the proposed site. As we are preparing CAD drawings, we will involve you in the process until you are perfectly happy with the result. We prepare a proposal with a 3D visualisation, allowing you to see the garden room from different angles. We follow this up with a final design and a detailed estimate.
3. PLANNING CHECK
Most of the designs we build do not require a planning application, as they all comply with the size and specifications required by the Permitted Development Act or the Caravan Act. If any paperwork is needed, we can help you through the whole process.
This is a very exciting moment. Your new garden room design is now completed and approved by you and you are now ready to place the order. Don’t worry though, you will still have some time to make up your mind on those smaller details. If the starting date of your project is more than 6 weeks away, there would be a £500 booking fee which will then be used towards your first invoice.
5. PAYMENT SCHEDULE
50% of the value of your order will be due 6 weeks prior to the starting date of your project. This money will allow us to start ordering the materials for the main structure of your garden building. Another 25% will be due the day we start the installation and the final 25% on completion day.
The average building time for a medium garden room is 2 to 3 weeks. You will have a dedicated team which will be working Monday to Friday from 8:00 am to 5:00 pm, unless otherwise agreed with you. It is unavoidable that there will be some noise from machinery and tools, but our builders will not play loud music, shout to one another or disturb the peace of the neighbourhood in any other way. Any deliveries of materials will happen within our working hours.
On the last day we will give you the keys and explain to you all the important details of your new garden room. Although we pride ourselves on completing all our projects in the agreed time, sometimes, due to unforeseen factors (delay in delivery, bad weather, unexpected ground problems…) the completion date may change. If that is the case, we will inform you straight away.
A little while after we have completed your garden room, we will get in touch to make sure everything is OK, and once a year we will offer you a seasonal inspection to make sure that all works as it should. We also offer a maintenance service.
TRULY BESPOKE APPROACH
Each of our clients is an individual with different dreams, ideas and circumstances. Therefore, we provide bespoke service and design to perfectly match their unique personality. There is a process to each project, but a lot of things can be arranged as you prefer.
When working with us you can be assured that we will cover all aspects of your project: from the design to the construction of your garden building; from the groundwork to material sourcing; from the paperwork, if needed, to the electrical and internet connections.
DISCRETION AND FLEXIBILITY
Over the years we had the privilege of working with many high-profile clients. We understand the importance of your privacy and how busy your schedule can be.