What happens with your data?
We are committed to managing & safeguarding your personal information in accordance with current legislation and best practice. Our aim is to be responsible, relevant and secure when using your data.
What information do we collect from you?
The only information we collect and save is the information you give us via our Free Site Survey form. In this form we ask for your name, email address, phone number, full address with your postcode and what type of building you are interested in.
What do we do with your data?
The information from the Free Site Survey arrives with us in the form of an email. Later we move this to our database and get in touch with you to schedule a meeting.
How do we use your data?
We use this data to get in touch with you to schedule our visit and discuss your project and later to deliver our products and services to you if you decide to use our company for your garden building. When your project is completed and delivered, we use your data to get in touch with you from time to time to ask about your building, schedule and carry necessary warranty checks and visits.
Who might we share your data with?
We do not share your data with any other company for any marketing purposes. Your data will never be shared or sold to another company for them to contact you with their offering. We don’t like that, and we don’t do that. We share your data only with our suppliers and contractors to deliver your project. For example, we must give your home address to a timber merchant, so they can deliver timber we use to build your building. Similarly, for any other organisation who needs to access your site for the purpose of fulfilling your order. These are the only occasions we share your data with, and unfortunately, they are unavoidable and we keep these to the absolute minimum.
Please rest assured that we protect your privacy as much as possible, and often put our names for deliveries.
Who has access to your data?
Currently there are only 2 people who have access to your data within our company. These are both owners and directors of the business. They mange your data and make sure that they are safe. The system we keep your data in is a secured, password protected system with data encryption.
How can you access the information we hold about you?
At any time, you can send an email to firstname.lastname@example.org to request a full set of the information we hold about you. We will send it to you within 14 working days.
How can you remove your data from our system?
At any time, you can send an email to email@example.com asking to remove any of your data from our systems. We will delete all the information we hold about you and all email correspondence we might have exchanged. Please bear in mind that this will make impossible for us to contact you, and should you require any help with your building you will have to contact us and give us a new consent to store and manage your data.