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Privacy Policy

By sending your details to us you give your permission to A Room in the Garden Ltd. to use the information you provided to schedule a site survey and – if I decide to use our services in the future – to deliver the product and service you have chosen.

What data we collect

The only data we do collect are the one you give us through our Free Site Survey form. In this form we ask for your name, email address, phone number, house number or name and street name, town or city, your postcode and what type of building you are interested in.

What happens with your data?

When you send us your Free Site Survey request your data arrive to us in the form of an email. Later we move them to our database and get in touch with you to schedule a meeting.

How we use your data

We use those data to get in touch with you and schedule our visit and discuss your project and later to deliver our products and services to you when you decide to use our company for your garden building.

When your project is completed and delivered, we use your data to get in touch with you from time to time to ask about your building, schedule and carry necessary warranty checks and visits.

Occasionally we might send you an email regarding our projects, important changes in pricing or lead times. This however will not happen often than six times per year.

Who might we share your data with?

We do not share your data with any other company for any marketing purposes. Your data will never be shared or sold to another company for them to contact you with their offering. We don’t like that, and we don’t do that.

We share your data only with our suppliers and contractors to deliver your project. For example, we must give your home address to a timber merchant, so they can deliver timber we use to build your building. Or we might need to give your name and address to a certified electrician for him to issue a safety certificate. Those are the only moments we share your data with, and unfortunately, they are unavoidable.

Please rest assured that we protect your privacy as much as possible, and often put our names for deliveries.

Who has access to your data?

All our office based employees have access to your data in our company. Currently it is 6 people, including owners and directors of the business. They manage your data and make sure that they are safe.

The system we keep your data in is a secured, password protected system with data encryption.

How can you access the information we hold about you?

At any moment you can send an email to admin@aroominthegarden.co.uk to request a full set of data we hold about you. We will send it to you within 14 working days.

How can you remove your data from our system?

At any moment you can send an email to admin@aroominthegarden.co.uk asking to remove any of your data from our system. We will delete all the information we hold about you and all email correspondence we exchanged.

Please bear in mind that this will make it impossible for us to contact you, and should you require any help with your building you will have to contact us and give us a new consent to store and manage your data.